Data protection

U77 Privacy Policy

Your personal information is of the utmost importance to us. This page clearly explains in English how u77 collects, uses, and protects your data.

What information we collect and why

Personal identity information

During account registration, we collect your name, date of birth, email address, and mobile number. This information is used to verify your identity and keep your account secure. A copy of your national ID or passport may also be requested for KYC verification. All information you provide is securely stored on encrypted servers and protected from unauthorized access. Your identity information is never sold to third parties.

Financial & payment information

Payment information required during deposits and withdrawals is collected, but full card numbers or bank PINs are never stored. Transaction history is retained solely for account verification and fraud prevention purposes. All financial data is encrypted and processed in accordance with international security standards. In compliance with applicable financial regulations in Bangladesh, we monitor suspicious transactions and notify the relevant authorities when necessary. Ensuring your financial security is our top priority.

Device & browsing information

When you use the u77 platform, your device type, operating system, browser version, and IP address may be collected automatically. This information is used to improve platform performance and ensure security. Cookie and session data help streamline the user experience, and you can manage cookies through your browser settings if you wish. Information stored in log files is automatically deleted after a set period. If additional permissions are requested when using the mobile app, the reason will be clearly communicated.

Usage patterns & preferences

By analyzing your betting history, preferred sports, and time spent on the platform, we create a more relevant experience tailored to you. This analysis also helps ensure responsible gaming — if unusual betting patterns are detected, we can alert you. Usage data is never sold to third-party advertisers. Data used for statistical purposes is kept completely anonymous. You can update your notification and communication settings at any time according to your preferences.

Information sharing & protection policy

When information is shared

U77 never sells or rents your personal information to third parties for commercial purposes. However, required information may be provided in response to legal obligations, court orders, or requests from regulatory bodies. Limited data is shared with trusted payment gateway partners for payment processing, and they are equally bound to uphold the same privacy standards. We cooperate with relevant authorities in cases of fraud prevention or security investigations. Before sharing any information, we ensure it is done in the interest of your protection or as required by law.

Data protection methods

We use SSL/TLS encryption to secure all data transmissions. Data protection is ensured at the server level through firewalls, intrusion detection systems, and regular security audits. Only authorized personnel among our staff can access user data, and they are bound by strict confidentiality agreements. Data backups are taken regularly and a disaster recovery plan is kept active. In the event of any security breach, we will notify affected users as quickly as possible.

Your rights & controls

You can view, correct, or request deletion of your stored data at any time. After account closure, your data will be deleted within a specified period unless retention is required by law. If you wish to opt out of marketing communications, you can unsubscribe at any time. Any data-related requests or complaints submitted to our support team will be responded to within 30 business days. Protecting your privacy rights is our responsibility, and we fulfill that responsibility with complete integrity.

Policy updates & changes

U77 reserves the right to update this privacy policy as needed, and any significant changes will be published on the platform. Registered users will be notified of major changes via email or in-app notifications. Continued use of the platform after changes have been made will be considered acceptance of the updated policy. We therefore recommend visiting this page regularly. If you have any questions about the privacy policy, please contact us directly.

SSL encryption secured Data is not sold KYC verification Mobile-first security Anonymous analytics Immediate notification of breaches Right to data deletion 24/7 support SSL encryption secured Data is not sold KYC verification Mobile-first security Anonymous analytics Immediate notification of breaches Right to data deletion 24/7 support

Contact & support

If you have any questions, concerns, or requests to delete your data regarding our privacy policy, our support team is always here for you. We believe transparency is the best policy — so feel free to ask us anything directly. For answers to more general questions, visit our FAQ Visit the page. To learn about our Terms & Conditions, Terms & Conditions Visit the page. For information on responsible gaming, Responsible gaming Visit the page.

Email: [email protected]

Play safe, enjoy with peace of mind

Your data is safe at u77 — register now and enjoy the best Sports Betting experience in Bangladesh.

English বাংলা